Frequently Asked Questions
Products & Quality
Wall of Story offers high-quality art and story-driven posters designed to elevate your space. Our collection includes minimalist designs, typography, illustrations, and visually rich artworks suitable for homes, offices, and creative spaces.
Our posters are printed on premium-quality paper with vibrant, long-lasting inks to ensure excellent color accuracy and durability.
No, posters are sold unframed unless explicitly stated on the product page. This allows you the freedom to choose a frame that matches your style.
We do our best to ensure accurate color representation, but slight variations may occur due to different screen settings and lighting conditions.
Sizes & Customization
Available sizes are listed on each product page. Options may vary depending on the design.
At the moment, we focus on curated designs and standard sizes. If you have a special request, feel free to contact us and we’ll see what’s possible.
Shipping & Delivery
We ship to multiple locations. Available shipping destinations and options will be shown at checkout.
Processing usually takes 1–3 business days. Delivery time depends on your location and selected shipping method.
Posters are carefully packaged in protective tubes or flat mailers to ensure they arrive in perfect condition.
Orders & Payments
We accept secure online payments via major credit/debit cards and other payment options displayed at checkout.
If your order hasn’t been processed yet, contact us as soon as possible. Once an order is in production or shipped, changes may not be possible.
Returns & Refunds
Yes, we accept returns for damaged or incorrect items. Please contact us within a specified period after delivery with photos of the issue.
If your order arrives damaged, contact us immediately with clear photos. We’ll arrange a replacement or refund.
Refunds are handled on a case-by-case basis, depending on the issue. Approved refunds will be processed back to the original payment method.
Contact & Support
You can reach us through the contact form on wallofstory.com or via the email address listed on our website.
We typically respond within 24–48 business hours.